Known Issues Initiative - 2024

Bookmarks Count in Quick Links Doesn't Update When Access is Lost

This article details a current Known Issue. When the issue is resolved, the article will be updated.

📝 NOTE: Check out this article to learn more about our Known Issues initiative.

Description

When a user loses access to view a discussion that they have bookmarked, it is still included in the My Bookmarks count under Quick Links, but the bookmark is no longer listed on the user's My Bookmarks page (discussions/bookmarked). This means that there is a discrepancy between the count that displays and the actual number of bookmarks.

This issue could arise when:

the View permission for a particular category is revoked or
the user leaves a group that has a discussion they've bookmarked.

In both of these scenarios, the bookmarks will remain but not actually display for the user to un-bookmark them.

Workaround

No known workaround at this time.

Details

Severity: Minor
Resolution: No target timeline; may not be prioritized for resolution due to a viable workaround or limited scope of impact.
Reference: 4012